Shipping & Refund Policy

Refund Policy:

We offer a 30 days money back guarantee. If your item is not suitable then please notify us by email or phone stating the reason for the return within 30 days of receipt. Any items MUST be sent back complete with triggers and packaging and ANY FREE gifts included and received by us within 30 days of receipt. We suggest that you use a signed for delivery service or use special delivery if you wish your items to be insured. If recorded delivery is not used, we cannot accept responsibility for any returns sent. The postage cost is not reimbursed.

In the unlikely event of any defects we will offer a replacement or full refund on receipt of the faulty goods providing they are returned within 30 days of you receiving them. Should your item be faulty, simply contact us with details of the fault and item you wish to return along with details of when the item was purchased. PLEASE NOTE – we DO NOT accept returns unless authorized first either via e-mail (preferred method) and ALL returns must be accompanied by a copy of the original packing slip.

In the case of faulty goods returned within 30 days, we will refund any postage costs upon request.

Shipping Policy:

We dispatch orders placed before 3PM the same day. How fast you will receive it depends on which service you will order, the same applies to tracking.

International Worldwide Delivery

For international shipments we can arrange to dispatch your items to you using International Signed For Tracked service. That will be an additional cost no matter value of order. To prevent fraudulent purchases, we do not take orders from one country and ship to another. Please contact sales@cleanspeed.co.uk for a quotation.